Common TV Problems and How to Fix Them in Nairobi

Top 5 Common TV Problems and How to Fix Them in Nairobi

Televisions are at the heart of home entertainment, but when they malfunction, it can be frustrating. Many TV issues are common and easily identifiable, while others may require professional attention. At NextGen Solutions, we specialize in repairing TVs in Nairobi and ensuring uninterrupted entertainment for our clients. Here’s a guide to five common TV problems and how you can fix them—or when it’s time to call in the experts.


Common TV Problems:

1. No Power or Won’t Turn On

Problem: Your TV doesn’t turn on, or there’s no power at all.

Possible Cause:

  • Faulty power supply or cable.
  • Internal hardware issues.

Quick Fix:

  • Check if the power cord is securely plugged into both the TV and the wall socket.
  • Test the outlet with another device to rule out a power supply issue.

When to Call Us:
If your TV remains unresponsive despite troubleshooting, it could be an internal issue. Contact NextGen Solutions for a reliable fix.


2. No Sound but Picture Works

Problem: You can see the picture clearly, but there’s no sound.

Possible Cause:

  • Muted or misconfigured audio settings.
  • Damaged internal speakers.

Quick Fix:

  • Ensure the TV isn’t muted and the volume is up.
  • Check the audio output settings if using external speakers.

When to Call Us:
If the sound problem persists, it may require a speaker replacement or motherboard repair, both of which we handle expertly.


3. TV Turns On, but No Picture

Problem: The TV powers up, but the screen stays black or displays distorted images.

Possible Cause:

  • Backlight or display panel issues.
  • Faulty HDMI or input connections.

Quick Fix:

  • Check if the input source is correctly selected.
  • Replace or reconnect HDMI cables to rule out connectivity issues.

When to Call Us:
Backlight repairs and screen replacements require specialized tools. Let our technicians take care of it for you.


4. TV Remote Not Working

Problem: The remote doesn’t control your TV anymore.

Possible Cause:

  • Dead batteries.
  • Signal interference or a damaged remote sensor.

Quick Fix:

  • Replace the remote’s batteries.
  • Ensure there’s nothing obstructing the sensor on your TV.

When to Call Us:
If the problem persists after trying a universal remote, the TV sensor might need a professional fix.


5. Connectivity Issues with Smart TVs

Problem: Your smart TV won’t connect to Wi-Fi, apps crash, or the software freezes.

Possible Cause:

  • Network problems.
  • Outdated software or firmware.

Quick Fix:

  • Restart your router and TV.
  • Update the software via the TV’s settings menu.

When to Call Us:
If the problem persists, you may need advanced troubleshooting, which we’re equipped to handle.


Why Choose NextGen Solutions for TV Repairs?

For residents of Nairobi, NextGen Solutions is your trusted partner for all TV repair needs. Our services are:

  • Efficient: Fast turnaround times for minimal downtime.
  • Reliable: Experienced technicians who deliver quality repairs.
  • Convenient: Share your TV issue via WhatsApp at 0729150253 for a free quote.

We repair all major TV brands, including Samsung, Sony, LG, Hisense, and more.


Additional Services to Make Your Life Easier

At NextGen Solutions, we also partner with NextFix to offer a variety of home services, including:

  1. Home Electrician Services: From wiring to lighting installation, trust us with your home’s electrical safety.
  2. CCTV Installation Services: Secure your home or office with professional CCTV setups.
  3. Additional TV Repairs: Access more reliable TV repair support through our partners.

Contact Us Today!

Don’t let a faulty TV ruin your entertainment. Contact NextGen Solutions at:

Send us an image of your TV problem via WhatsApp, and we’ll provide an instant quote. Let us bring your TV back to life!



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